We accept returns and exchanges of products within 15 to 30 days from the date of purchase. Products must be in original packaging and in resalable condition. Contact our support team for assistance with the return process.
Refunds will be processed after verifying the condition of the returned product. The refunded amount will be credited to the original payment method. Processing returns and refunds may take a few business days after we receive the returned product.
If you receive a defective product, contact us immediately. We will replace the defective product at no additional cost. Processing returns and refunds may take a few business days after we receive the returned product.
Ventalogic collects personal information only to process orders, provide support and improve the customer experience. The data collected includes name, address, email and payment information.
We use advanced security measures to protect customer information. All transactions are encrypted and data is stored securely.
Customer data is used exclusively to process orders, provide support and send relevant information about products and promotions. We do not share personal information with third parties without the customer’s consent.
Customers have the option to subscribe or unsubscribe to promotional communications at any time. Respecting the privacy of our customers is our priority.
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